REPAIRS
It is important that you report any items requiring repair or maintenance to your property manager as soon as you become aware of them.
Urgent repairs should be reported immediately to your property manager either by telephone or email.
Anything on this list is legally defined as an urgent repair:
Examples of urgent repairs include:
- Burst water service
- Blocked or broken toilet system
- Serious roof leak
- Gas leak
- Dangerous electrical fault
- Flooding or serious flood damage
- Serious storm or fire damage
- An essential service or appliance for hot water, water, cooking, heating, or laundering is not working
- The gas, electricity or water supply is not working
- A cooling appliance or service provided by the rental provider is not working
- The property does not meet minimum standards
- A safety-related device, such as a smoke alarm or pool fence, is not working
- An appliance, fitting or fixture that is not working and causes a lot of water to be wasted
- Any fault or damage in the property that makes it unsafe or insecure, including pests, mould or damp caused by or related to the building structure
- A serious problem with a lift or staircase
**Please ensure you notify your Property Manager as soon as practicable should you engage the services of one of our contractors directly for an emergency.